Frequently Asked Questions
You never have to second-guess alone. Members have direct access to reach out with questions, and we will help determine whether your child needs to be seen, monitored at home, or evaluated more urgently. Our goal is to provide peace of mind as much as medical care.
If your child needs specialty care, we help guide the referral process and coordinate next steps. With experience in both primary care and pediatric neurology, we’re able to thoughtfully assess when a referral is needed and help families navigate it with clarity and confidence.
Members have direct access to their provider for urgent concerns. Because we intentionally limit the size of our practice, we are able to offer same-day sick visits and responsive communication when families need it most.